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How to add a listing

This article outlines how to add a listing to the Truvi platform.


Table of contents

Manual upload

Bulk upload

Via a Property Management System integration


 

You can click on an image to see an expanded version in a new tab

 

Manual upload

If your account is not integrated with a Property Management System (PMS), a single listing can be added to Truvi by completing the following steps:

  1. In your Truvi account, navigate to Listings.
  2. In the upper right, click the Create listing.
    A screenshot of the listings tab in the Truvi dashboard, highlighting the create listing button in the top right of the screen.
  3. Confirm your acknowledgments of the Truvi declarations by selecting each tick box and clicking Next.
    A screenshot of the Truvi listing declarations.
  4. Enter the address for the listing and click Next.

    Please note:

    • Town is also known as City
    • Choosing a State abbreviation for US clients is not available at this time


    A screenshot of the listing address information in Truvi when creating a listing.

  5. If you manage multiple properties for other hosts, you can add the information for that host. If all the properties you manage are your own then you can simply click Skip.
    A screenshot of the add host details when creating a listing in Truvi

Bulk upload

If your account is not integrated with a Property Management System (PMS) and you have multiple listings you want to add, they can be added to Truvi by completing the following steps:

  1. In your Truvi account, navigate to the Listings tab.
  2. In the upper right, select Bulk upload

    A screenshot of the listings page in the Truvi dashboard, highlighting the bulk upload button
  3. Download both the CSV template and the countries list below Upload

    A screenshot showing the choose csv files when bulk uploading listings manually to Truvi
  4. In the CSV template, you will find example data of how to add the information for your own listings. Please use the same format and input the information for your own listings.

    *Remember to remove the example data before uploading*

  5. Click Choose file and select the CSV file you saved with your listing information

    A screenshot showing the choose csv files when bulk uploading listings manually to Truvi
  6. Click Upload.
  7. Check that all the information uploaded is correct for each listing.

Should you need further assistance, please reach out to our Host Services team via this support form.


Via your PMS

To add a listing to Truvi via your PMS, take the following steps:

  1. In your Truvi account, navigate to Integrations.
  2. Click Refresh listings

    A screenshot showing the update listings page in the integrations section of a Truvi account.
  3. Choose the listings you would like to upload to Truvi by selecting the relevant tickbox next to the listing

    A screenshot of the update listings page in the integrations on Truvi, highlighting the listing tick boxes.
  4. Click Update listings to confirm the upload

    A screenshot highlighting the update listings button in the integrations on Truvi.

Should you need further assistance, please reach out to our Host Services team via this support form.