Get paid after a claim is approved

Once a claim is approved, the money sits in your Truvi Wallet until you request a withdrawal.

If you have an outstanding invoice, you won’t be able to withdraw until it’s paid.

Withdraw your payout

1. Go to Wallet in your Truvi dashboard.
2. Click Withdraw.
3. Choose to withdraw your full balance, or the amount from one claim .
4. Confirm your request.

Check your bank details

 To add or change your bank details :

1. Go to Settings then Billing in your Truvi dashboard
2. Select Add bank details and follow the steps

How long a withdrawal takes

Withdrawals are reviewed manually before payment. Once you’ve requested one, it takes 3 to 5 business days to reach your bank.

What your payout status means

• Ready for Withdrawal: approved and available to withdraw
• Withdrawal Requested: your request has been submitted and is waiting for review
• Processing / In Review: our finance team is reviewing your request
• Paid: the payment has been sent to your bank