Skip to content
Contact us
  • There are no suggestions because the search field is empty.

Integration Guide: Escapia

How to integrate Escapia with Truvi

  1. To start the process, you will first need to email Escapia Partner Support: partnersupport@escapia.com
    • Subject: Enablement Request: Truvi
      • Body:
        • Escapia Account Number
        • Escapia Account Name
        • Network Partner: Truvi
  2. Await Confirmation
    1. Within 48 hours, a member of the Escapia Partner Support team will send a reply indicating that the Network Partner (Truvi) has been added.
  3. In your Truvi dashboard, navigate to Settings > Integrations
  4. Scroll the list to find Escapia and click ConnectEscapia1
  5. Check the box "I have read and agree to Truvi’s terms and conditions" and click "Accept terms"
    Guesty4-1
  6. In another tab, login to your Escapia account, locate your Client ID. 

    This can be found at the top-right by clicking the Profile icon in Escapia and it's the 4 digit account number.

  7. Now paste the Client ID the corresponding field in your Truvi dashboard and click Connect

    Escapia3
  8. In your Escapia account, there are some additional settings that will also need to be configured:

    1. Enable New Network Partner (EscapiaNET)

      1. Navigate to Admin > Setup > EscapiaNET > Network Partners
      2. Scroll down the list of available partners until you locate Truvi
      3. Check the box to select it
      4. Click Save & FinishEscapia4

    2. Distribute Units to Network Partner

      1. Navigate to Admin > Setup > EscapiaNET > Unit Distribution
      2. Click on Truvi in the Network Partners list
      3. In the new window, check the box next to each unit that you wish to distribute.
      4. Click CloseEscapia5

    3. Enable HSAPI Permissions

      1. Navigate to Admin > Setup > Vrbo Software Partner
      2. Locate Truvi and click Manage Partner
      3. At the top, check the box next to Enable Partner
      4. Scroll down the list and enable the following API methods:
        • Guests:
          • searchGuests
          • getGuestById
        • Marketing:
          • ListMarketingCategories
        • Reservations:
          • searchReservationSummaries
          • getReservationByNumber
          • getReservationById
          • getReservationChanges

      v. Click Save.Escapia6Escapia7