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Integration Guide: Guesty Pro

How to integrate Guesty Pro with Truvi

  1. In your Truvi dashboard, naviagate to Settings > Integrations
  2. Scroll the list to find Guesty and click ConnectGuesty3-1
  3. Check the box "I have read and agree to Know Your Guest's terms and conditions" and click "Accept terms"
    Guesty4-1
  4. Configure the set-up
    1. Check the box Exclude AirBnb bookings if applicable
    2. Check the box Exclude Vrbo bookings if applicableGuesty6
  5. In a new tab, login to your Guesty account then
    1. Navigate to: Integrations > Marketplace
    2. Type Truvi in the search bar to the left
    3. Click Connect
    4. An Integration Token will be generated. Click the copy to clipboard icon and then Done
      Please note that the token is only valid for 3 hours. If the token is not used within this time, you will need to generate another one.Guesty7Guesty8Guesty9Guesty10
  6. Now go back to your Truvi tab and paste the Integration Token into the corresponding field
  7. Click Connect
    Guesty11

Things to Consider

  • Pushback? - Yes. We push back the booking status to the Guesty dashboard.
  • Can integrate with multiple Truvi accounts? - No
  • We only integrate with Guesty Pro (and not Guesty for Hosts).
  • Please ensure that all property addresses in Guesty are selected from the autocomplete results.
    • The country for North America should always be USA (not United States or US)
  • Once the integration token is generated, it is only valid for 3 hours. If the token is not used within this time, you will need to generate another one.
  • As of 23rd October 2023, the field we create and update in Guesty changed name from issuperhogverified to superhogverified

FAQs

  • Guesty communications: How do Guesty clients create and trigger custom workflows with the Superhog verification URL?

    Log into Guesty → Automations →  Messages → Create a custom workflow Configure the triggers and settings. Use the variable in the template

  • Can hosts set up email triggers in Guesty based on whether a guest is Superhog verified?

    Yes. Hosts can use Guesty’s superhogverified field as an "additional condition" when creating message triggers. This means that hosts can set a trigger in Guesty to send a message a certain amount of time before/after an event (e.g. check-in or confirmation) and then ALSO that it only goes out if the field superhogverified = true