Skip to content
Contact us
  • There are no suggestions because the search field is empty.

How to connect Hospitable

What you'll need before you start

You'll sign in to Hospitable partway through, so have your Hospitable login details to hand.

How to connect

  1. In Truvi, open Settings.
  2. Select Integrations.
  3. Scroll the list to find Hospitable.
  4. Click Connect.
  5. To stop Airbnb bookings importing into Truvi, check Exclude AirBnb bookings. Excluded bookings do not appear in your dashboard and cannot be protected.
  6. Check the box that reads: I authorize Truvi to access my account data and agree to the Integration Terms. Credentials are encrypted end-to-end.
  7. Click Get Your Authentication Code. This button stays greyed out until you have checked the box.
  8. Sign in to your Hospitable account.
  9. Click Authorize Truvi.

Truvi takes you to your Listings page and confirms the connection.

What gets imported, and how long it takes

Your listings appear within about a minute, switched off. Apply a program to activate them.

To change which bookings are excluded later, open Settings and select Integrations. Hospitable appears at the top of the list with the exclusion options next to it. Changes take effect at the next import. Bookings made while a channel is excluded are never imported, even if you include that channel again later.

If your listings or bookings don't appear

Your listings should appear within about a minute. If none did, check that each listing in Hospitable has a full address, including the town or city.

If your bookings were arriving and have stopped, reconnect Hospitable using the steps below.

Reconnect Hospitable

  1. In Truvi, open Settings.
  2. Select Integration.
  3. Click the blue pencil icon next to the Hospitable connection.
  4. Follow steps 5 to 9 above.

Related resources

Connect Hospitable with Truvi (Hospitable resource)