IMPORTANT: If you need to re-authenticate an existing connection, see below.
- In your Truvi dashboard, naviagate to Settings > Integrations
- Scroll the list to find Hospitable and click Connect
- Check the box "I have read and agree to Truvi’s terms and conditions" and click "Accept terms"
- Configure the set-up
- Check the box Exclude AirBnb bookings if applicable
- Click Get Your Authenticantion Code
- You will then be prompted to login to your Hospitable account
- You will be redirected to the correct page. Then click on Authorize Truvi
Re-authentication
If you are already connected to Hostfully and only need to re-authenticate, follow these steps
- Settings > Integration
- Click on the blue pencil icon next to the Hospitable connection
- Click Edit integration
- Now follow the steps from Step 4 of this guide above
Things to Consider
If your Hospitable account is connected to Truvi, our short code guest_portal_truvi will become available in the messaging templates. This will populate the Truvi reservation-specific link.
To use the short code:
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Go to Guest experience
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Click on Messaging rules
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Select the template in which you wish to send the Truvi link
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Click on the part within your message body where you want to insert the link
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Start typing
%then scroll down the menu that appears, and select%guest_portal_truvi%. -
The reservation-specific link will be automatically populated when the message is prepared for a guest.