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Integration Guide: Hostaway

How to integrate Hostaway with Truvi

  1. In your Truvi dashboard, naviagate to Settings > Integrations
  2. Scroll the list to find Hostaway and click ConnectHostaway1
  3. Check the box "I have read and agree to Truvi’s terms and conditions" and click "Accept terms"
    Guesty4-1
  4. Configure the set-up
    1. Check the box Exclude AirBnb bookings if applicable
    2. Check the box Exclude Vrbo bookings if applicableGuesty6
  5. In a new tab, login to your Hostaway account and locate your:
    1. AccountID: Settings > Account Details > AccountIDHostaway2
    2. API Key: Settings > Hostaway API > Create
      1. Name the API key appropriately for your reference
      2. Select Truvi from the dropdown for the Partner fieldHostaway3Hostaway4
      3. Click Create
  6. Now copy the Account ID and the API Key into the corresponding fields in your Truvi dashboard and click ConnectHostaway5

Things to Consider

  • We push back the verification URL and verification status as custom fields attached to the booking in the Hostaway dashboard. Using these fields, hosts can setup an automation using triggers within Hostaway. In this way, hosts can themselves send guests their verification link, if they wish. However, to avoid duplicate communications, the relevant emails and SMS would need to be disabled in Truvi.