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How to connect Hostfully

How to connect

  1. In your Hostfully dashboard, open the SUPERHOG menu at the top of the screen.
  2. Click Integrations.
  3. In the left menu, click Insurance & Screening.
  4. Scroll down to Truvi.
  5. Click Connect via partner. Hostfully sends you to Truvi.
  6. To stop Airbnb bookings importing into Truvi, check Exclude AirBnb bookings. Excluded bookings do not appear in your dashboard and cannot be protected.
  7. To stop Vrbo bookings importing into Truvi, check Exclude Vrbo bookings.
  8. Check the box that reads: I authorize Truvi to access my account data and agree to the Integration Terms. Credentials are encrypted end-to-end.
  9. Click Get Your Authentication Code. This button stays greyed out until you have checked the box.
  10. Hostfully asks you to allow Truvi access to your account. Click Allow.

Turn on the properties you want to import

Only the properties you switch on will import into Truvi.

  1. In Hostfully, go to Integrations, then Insurance & screening.
  2. Click Truvi.
  3. On the Properties page, switch on each property you want to import.
  4. To switch on all of them, use Toggle all at the top right.

 Sub-units appear beneath their master unit and are switched on separately. 

What gets imported, and how long it takes

Your listings appear within about a minute, switched off. Apply a program to activate them.

Truvi uses the Public Name of each property from Hostfully, not the Property Name. If a listing looks like it has the wrong name, that's why.

To change which bookings are excluded later, open Settings and select Integrations. Hostfully appears at the top of the list with the exclusion options next to it. Changes take effect at the next import. Bookings made while a channel is excluded are never imported, even if you include that channel again later.

If your listings or bookings don't appear

Your listings should appear within about a minute. If a property is missing, check it's switched on in Hostfully under Integrations, then Insurance & screening, then Truvi.

If your bookings were arriving and have stopped, reconnect Hostfully using the steps below.

Reconnect Hostfully

  1. In Truvi, open Settings.
  2. Select Integration.
  3. Click the blue pencil icon next to the Hostfully connection.
  4. Follow steps 6 to 10 above.