Understanding Your Customer Billing Portal
Your billing page links to your Truvi customer portal, where you can view and download your invoices and change your payment details.
Click through the below demo to learn how to navigate your portal.
Important: Services will be billed in the month in which the check-in date occurs, excluding the Waiver Pro, which will be billed in the month in which the check-out date occurs.
Action Item: We recommend keeping your billing information accurate and up-to-date to avoid any invoice or payment processing delays.
Looking for your resolutions payouts or waiver remittance?
These are still processed in your Airwallex portal.
Still Need Help?
If you have any questions, you can reach our support team by using our support form.