Managing your Billing and Payments
Your billing page is your hub for all payment-related settings. Here you can:
- Add your card details for direct debits
- Add your bank account details so we can send resolution payouts directly to you
- Access the Truvi customer portal to view and download your invoices
Click through the demo below to see how to navigate your billing page and customer portal.
Action Item: We recommend keeping your billing information accurate and up-to-date to avoid any invoice or payment processing delays.
Looking for your resolutions payouts or waiver remittance?
These are still processed in your Airwallex portal.
Still Need Help?
Need More Help?
If you have any questions, you can reach our support team by using our support form.
Important: Services will be billed in the month in which the check-in date occurs, excluding the Waiver Pro (legacy product), which will be billed in the month in which the check-out date occurs.