Sex Offender Check (US Only)
The sex offender check runs guest information through the US National Sex Offender Registry and flags any matches.
How does it work?
- We collect the guest’s name, address, and date of birth during screening
- We automatically check the information against the US National Sex Offenders Registry
- If the guest is flagged, we will reach out to you directly
Results will be returned as follows:
Status | Meaning |
---|---|
Approved | Guest’s submitted details have passed the check against the US sex offender registry either after a manual review or because there was no match |
In Review | Guest’s submitted details have been matched to the US sex offender registry automatically and therefore a member of the guest services team is investigating to confirm the match |
Pending | Guest has not yet attempted this screening service |
Rejected | Guest’s submitted details have been matched to the US sex offender registry after a review |
Please note: In the state of Arizona, this check is required by law for all vacation rental guests. This service is only available in the United States.
Pricing Table
Billed per booking. The host is charged at the end of the month in which the result is returned, regardless of cancellation.
Currency | Price |
---|---|
GBP | 1.20 |
USD | 1.50 |
EUR | 1.50 |
LATAM | 1.50 |
AUD | 2.00 |
CAD | 2.00 |
ZAR R | 27 |
Terms & Conditions
The terms set out here govern the Sex Offenders Check Service (“SO Check” or “the Service”) provided by Truvi Technologies Ltd (“Truvi”) to Hosts. These terms may be amended, modified, or updated from time to time at Truvi’s sole discretion. Any changes will be effective immediately upon posting the revised terms on Truvi’s Platforms. It is the Host’s responsibility to review these terms periodically to stay informed of any updates and the Host’s continued use of the Service shall be deemed acceptance of any updated terms.
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HOW IT WORKS
1.1. When using Truvi’s Platform or API, Hosts can apply the subscribed Service to any qualifying Booking. The qualifying Booking must have either Basic Screening or Screening Plus applied and be within the United States, otherwise the Booking is ineligible for SO Check. Additionally, that Booking must be pulled through to the same Platform or API.
1.2. This Service does not require Guest interaction via the Guest journey depending on the Screening Service selected.
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WHAT IT IS
2.1. The Guest’s information, collected during their Guest journey and/or Screening, is checked against the US National Sex Offender Registry.
2.2. The following Guest details are required to fulfill this Service and are used to complete the SO Check:
2.2.1. Guest Information:
2.2.1.1. Full Name;
2.2.1.2. Address; and
2.2.1.3. Date of Birth.
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STATUS AND FEES
3.1. Following the completion of SO Check, the Host will be provided with a status instantly. The status can be:
3.1.1. Approved;
3.1.2. In Review;
3.1.3. Pending; or
3.1.4. Rejected.
3.2. If SO Check receives a status of “In Review”, Admin will follow up directly with the Host.
3.3. The Fee chargeable per Booking for SO Check shall be outlined on Truvi’s Platform and/or the Host’s Order Form and may form part of a fee for a package of Truvi services.
3.4. The Host will be charged for a completed SO Check only at the end of the month in which the status is given regardless of cancellation of the Booking. A completed SO Check means that the relevant Guest and subsequently the Booking has been assigned either an “Approved”, “In Review” or “Rejected”
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HOST OBLIGATIONS
4.1. The Host shall undertake the duty to introduce and prominently display the details of the SO Check Service to Guests in appropriate locations, including by reference to Truvi’s Privacy Policy. These locations may include the property listing itself or the Host’s official website.
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LIMITATIONS
5.1. SO Check is only available to Bookings in the United States. SO check is required by law for all vacation rental Guests in some states within the US.
5.2. SO Check is an optional upgraded Service for all Bookings where either the Basic Screening or Screening Plus Services have been applied.
5.3. Truvi bears no liability to the Host for any Booking that has not received an “Approved” status. Truvi shall not be held liable for any damage resulting from errors or omissions in information, instructions, or scripts provided by the Host in connection with the Service. Truvi assumes no responsibility for actions taken at the Host’s discretion.
APPENDIX
INTERPRETATION
- The definitions and rules of interpretation which apply in this agreement:
“Approved” means if the Guest’s information does not match the US National Sex Offender Registry;
“Booking” means a confirmed stay that has been submitted to Truvi;
“Cancelled” means any Bookings which are cancelled before the Guest checks in and subsequently notified to Truvi by the Host;
“Fees” means the charges or costs associated with completed transactions;
“Guest” means both the lead guest who makes a Booking and any accompanying occupants;
“Host” means an approved accommodation property advertiser who is advertising approved Listings on a recognised STR Platform;
“In Review” means the Guest’s information does match the US National Sex Offender Registry. Admin will manually verify the Guest’s additional details against the Registry to confirm if they are a match;
“Order Form” means the documentation that is a schedule to this Agreement and details the Services the Client is subscribing to;
“Pending” means the Guest has not yet attempted this Service;
“Platform” means any digital interface through which Truvi provides its Services;
“Rejected” means the Guest’s submitted details match the US National Sex Offender Registry after review;
“Services” means the Services provided by Truvi to the Client under these terms and as outlined in the Order Form;
“Verification” means the protocols and processes performed by Truvi in order to allocate a status to any Booking, can also be referred to as “Screening”.