How to change the guest text message templates

This article explains how to edit the guest text message communications in the Superhog platform.


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If you are using Superhog's guest verification texts, you have the option to modify the body text.

To update them, please complete the following steps:

 

Texts that have Customise template use the base Superhog communication template. Any that show both Edit and Reset template, have been previously edited or updated.

 

  1. In your Superhog account, navigate to Texts.
  2. Click Customise template.
    A screenshot highlighting the customise template for text messages in superhog.
  3. Make the desired edits and click Save.

If you would like to make any edits in the future, simply click Edit.

A screenshot showing the edit button for text messages in superhog.

Resetting the template will change it back to the base Superhog template, not the previous version of an edited template if you have made changes.

 

If you are using your own communications via automated messaging or your Property Management System (PMS), you have full control over all messaging.

 

You can deactivate any Superhog communications by selecting the toggle in the Enabled column.

Texts - deactivate