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Using Truvi
  • Using Truvi
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    • Suggested Listing Wording
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  • Account Management
    • Account settings
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  • Our Services
    • Guest Screening
    • Waiver & Deposit Management
    • Protection
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      Back to home
      1. Help Centre
      2. Using Truvi
      • Using Truvi
        • Home
        • Listings
        • Bookings
        • Integrations
        • Suggested Listing Wording
        • Emails
        • Texts
        • Resolutions
      • Account Management
        • Account settings
        • Billing
      • Our Services
        • Guest Screening
        • Waiver & Deposit Management
        • Protection
        • Checkin Hero
      • FAQs
      • Updates
      • Integrations

      Using Truvi

      Learn how to navigate your Truvi dashboard.
      • What to Say to Owners: How to Explain Truvi to Your Property Owners

      Home

      • How to use the Home page

      Listings

      • How to add a listing
      • How to deactivate a listing
      • How to change a listing title/name
      • How to change a listing address
      • How to change a listing photo
      • How to set different deposit and waiver amounts
      See more

      Bookings

      • How to see if a guest is verified
      • How to see if a guest passed the Sex Offender Check
      • Understanding the Know Your Guest report
      • How to download the signed terms and conditions by a guest
      • How to find a guest's verification link
      • How to record cancelled bookings
      • How to check if a guest chose a damage waiver or deposit
      See more

      Integrations

      • How to change a property management system integration

      Suggested Listing Wording

      • Suggested copy for your listings and confirmation emails
      • What do I say to guests who are asking about platform requirements?
      • What do I say to guests who are concerned about Truvi's handling of their data?

      Emails

      • How to change the logo in guest email templates
      • How to change the guest email templates
      • How to change the guest email triggers

      Texts

      • How to change the guest text message templates
      • How to change the guest text message triggers

      Resolutions

      • Incident submission guide
      • Guide to our new Resolutions Center
      • Truvi
      • Contact us