Use the below to explain everything your property owners need to know about Truvi
What is Truvi?
Truvi is a company offering a range of risk management services to owners and property managers of short-term rentals, designed to prevent and minimize the risks associated with vacation bookings.
Why do I need risk management services?
The short-term rental industry is expanding rapidly and as a result the number of fraudulent bookings and bad guests has increased.
Risk management involves identifying and screening the guest associated with each booking, proactively evaluating the level of risk they might pose to the property and heading off any problems to optimize the success of each stay.
Truvi’s suite of guest screening tools, combined with their deposit and waiver management services, are designed to establish professionalism in the industry and enable trust between guests and owners.
Why is my Property Manager using Truvi?
As one of the leading risk management solutions in the industry, we help property managers protect your properties from unknown guests, out-of-control parties, criminal damage and illicit activities by providing preventative products.
We also offer post-stay mediation with our damage protection, helping to resolve accidental damages quickly, with our dedicated in-house team on hand to support you throughout our incident process.
As an owner, you hand over valuable assets (your properties) each and every day to guests, and if you don’t have risk management in place, you’re left in a vulnerable position if something were to go wrong.
Our services will give you the confidence that you have dependable guests staying in your property and you are covered if something were to go wrong, however big or small.
How do Truvi's services compare to my property insurance?
Truvi's protection services protect against guest-related damages up to $5millon*.
Although we protection your property while you host a guest, it is not a substitute for standard homeowner’s or landlord’s insurance policies. You may be required by law to maintain specific policies. As such, we recommend you have valid home insurance, appropriate liability coverage, as well as our damage protection in place.
Important: Our protection is for owners whose home insurance/policy does not cover damages caused by short-term rental guests. We recommend you speak to your insurer to see what your policy includes, as not all property owner’s home insurance cover damages caused by short-term rental guests.
*Other currencies are available, including, but not limited to: GBP/EUR/AUD/CAD/ZAR. The value will be dependent on the current exchange rate at the time an incident is processed.