Learn more about our data handling practices and how to communicate them to guests.
Here at Truvi we're aware of how important secure data protection is for our hosts and the guests staying in their properties. We constantly review our policies to ensure that we're aligned with the highest industry standard.
Still, sharing information around identification and personal details can be a major concern for many guests. Below, we've put together some suggested wording for how to handle these queries.
We also recommend sharing our data handling policy with your guests, as it includes further details on our protocols, including:
- Data encryption & handling
- Third-party audits
- Access controls
- Continuous checks
- Employee background verification
Suggested potential wording to use in your listing/confirmation emails or in response to guest queries:
Truvi is committed to keeping your data safe and secure. They consistently review their security protocols to ensure compliance with the highest industry and global standards in data handling. They will never sell your information to a third party.
Details on their data protection policies can be found here.
Truvi is registered with the ICO under registration number ZA518818.