Create your own program

If none of the pre-set programs suit you, you can build one from the services you want.

1. Open Programs
2. Click Create program
3. Under Screening Products, select the checks you want. Screening is always included and cannot be removed
4. Under Guest Products, select the add-ons you want offered to your guests. Both are selected by default
5. Under Protection Products, choose a protection level, or choose No Protection
6. Click Continue to review
7. Check the summary, then click Create this program
8. Click Apply to listings to activate it now, or Back to programs to apply it later

Creating a program does not protect anything on its own. It only takes effect once you apply it to your listings. For how to do that, see Apply a program to your listings.

What each product does

Each product’s price per booking is shown next to it when you create the program.

Screening Products

• Screening: checks your guest’s name, phone number and email address on every booking. Always included. More about Screening
• ID Verification: your guest photographs their ID and takes a selfie, and we check they match. More about ID Verification
• Sex Offenders Check: checks your guest against the US National Sex Offender Registry. More about Sex Offender Check
• Criminal Background Check: checks guests with a US address for crimes in the last 7 years. More about Criminal Background Check

If you select ID Verification, Sex Offenders Check or Criminal Background Check, Truvi contacts your guests directly to confirm their details. How Truvi contacts your guest explains when and how. 

Guest Products

Checkin Hero and Confident Stay are add-ons your guest can buy at the end of verification. They’re only offered if your program includes ID Verification, Sex Offenders Check or Criminal Background Check. More about Checkin Hero and Confident Stay

Protection Products

Choose a protection range, or No Protection. What’s protected and what isn’t explains what each range covers.